Rock Island Today

Rock Island County Emergency Telephone System Board met June 3.

Here are the minutes provided by the board:

BOARD MEMBERS PRESENT: Beswick, Gault, McMaster, Meyers, Ramsey, Seiver, VanKlaveren

BOARD MEMBERS ABSENT: McCloud

OTHERS PRESENT: Darren Hart, Curt Champion, Mike Prine, Tracy Czekalski, Rock Island County Sheriff’s Department; Chris Johnson, Milan Police Department; Jason Kratt, East Moline Police Department; Summer O’Leary, Moline Police Department; Jerry Sottos, Moline Fire Department; Scott Ryckeghem, Margo Sparbel, Stacy Houzenga, QComm; Chelsea Noe, Rock Island Arsenal; Paul Andorf, Medic EMS; Kirk Pattison, Rock Island Police Department; Jim Uskavitch, Wayne Mooney, Rich Schipper, Christine Cary, Bi-State Regional Commission

1. Approval of the May 6, 2025 Minutes. VanKlaveren moved that the minutes of the May meeting be approved as presented. Meyers seconded, and the motion was approved.

2. Financial Reports. Cary distributed the June Accounts Payable totaling $81,592.98. She noted that the annual renewal for TestGenius was included along with the per diem for the National NENA conference in Long Beach. She also noted that the annual ETSB audit will begin next week. Gault moved that the June accounts payable be approved for payment. Beswick seconded, and the motion was approved unanimously by roll call vote. The following financial report was presented:

POOL Balance: $ 330,000.00

Checkbook Balance: $ 169,105.98

LT Investments: $ 2,854,000.00

TOTAL Cash on Hand: $ 3,353,105.98

9-Month CD: $ 500,000.00

May Surcharge: $ 147,315.98

3. PSAP Reports.

a. County – Czekalski reported they are fully staffed. She noted she opened a ticket with RapidSOS because calls are not plotting correctly.

b. Rock Island – Pattison reported that they are currently in the process of hiring one TC. On the 16th, 23 hours of calls intended for the Rock Island Fire Department were mistakenly routed to Silvis Fire. Houzenga addressed the issue by contacting both ImageTrend and CentralSquare. She explained that Silvis Fire had recently purchased the ImageTrend interface, and due to a miscommunication between ImageTrend and CentralSquare, all calls for System Agencies using the ImageTrend interface were inadvertently downloaded to the portal for Silvis Fire and were then inaccessible to any other agency. No testing was conducted prior to the system going live, and Houzenga only became aware of the issue later that day. She worked diligently with both vendors to identify and resolve the problem.

c. QComm – Ryckeghem reported they are at 22 TC’s, two are in training, two will start Monday, and two undergoing background checks. He noted a supervisor attended active shooter drills, and they plan to send more in June. As of June 1, Coal Valley Ambulance now has personnel stationed at the Blackhawk Fire Department and will be manned 24/7.

d. Arsenal – Noe stated they lost a TC last week. They are down to six and are still on a hiring freeze. There have been no transfers to QComm, and none are anticipated. They have active shooter training June 23-27 with dispatch training in the morning.

e. SECC – No report.

4. Secondary PSAP Reports.

a. AMT EMS – No Report.

b. Medic EMS – Andorf reported everything was good.

5. Technical Report.

a. NinjaOne RMM – Mooney reported that deployment of NinjaOne is currently underway for all ETSB machines. In addition, they are also preparing to implement Cisco Duo as the multi-factor authentication (MFA) solution. The system will not go live until all users have received training and their authentication tokens.

b. INdigital – Mooney stated they are looking at hardware and software solutions for their machines, since they will be out of warranty in October.

6. Other Business.

a. CentralSquare Universal API – O’Leary reported that she received three quotes from CentralSquare regarding the Universal API. After evaluation, the consensus decided the preferred option was Quote Q-217627, which includes the RMS and CAD APIs. The Circuit Clerk will pay $47,325 for the RMS API Portion, but the inclusion of the CAD API adds a $20,073 cost during implementation. The cost-sharing arrangement for RMS will follow a 70/30 split after the implementation phase. Gault made a motion to accept the plan as presented on O’Leary’s spreadsheet, quote Q-217627 for purchase of the RMS, and CAD API’s. ETSB will cover the $20,073 for the addition of CAD for the implementation stage. VanKlaveren seconded, and the motion was approved unanimously by roll call vote. Hart clarified that the state denied grant funding for the RMS API, so the Circuit Clerk will cover that cost using her eCitation funds. Seiver expressed appreciation to O’Leary for her efforts on the project.

b. CTI – Schipper reported that the Complete Care estimate increased from $18,000 to $25,000. He noted that the agreement will not be extended at this time, as the videowall is not considered critical. Instead, support will be handled on an as-needed basis, with the approach to be evaluated moving forward.

7. Public Comment. None.

8. Adjournment. The meeting adjourned at 10:29 a.m. The next monthly meeting is scheduled for Tuesday, July 1, 2025, at 10:00 a.m. at the Rock Island Police Department.

https://www.rockislandcountyil.gov/AgendaCenter/ViewFile/Agenda/_07012025-1007